What type of appointment do I need

Emergency Appointment

If your symptoms are life threatening please call the emergency services on 999. GP Practices do not deal with emergency cases

Routine Appointments

These appointments are for any health need you may have for which you need to see a doctor and you may have had symptoms for a longer period of time. All our routine appointments can be booked up to 6 weeks in advance.

Urgent Appointment

An Urgent Appointment is for patients with symptoms that are likely to worsen if they are not treated the same day and if the symptoms prevent you from functioning normally and are acute e.g. infections, ear pain etc..

Home Visit

This type of appointment is rarely requested and is for housebound or palliative patients who are unable to attend the surgery because of their medical condition(s). The Receptionist will ask you to describe your symptoms/condition so that they can be passed to the Doctor who can then assess whether a home visit is required.

Emergency Contraception - Visit your local pharmacy


Minor Eye Conditions - Visit Specsavers, Shopping City, Runcorn


Muscle and joint pain - Ask reception to refer you to the MSK Service.

Minor Ailments - Visit your local pharmacy ask to be seen under the Care at the Chemist Scheme.  Medication is free if you are entitled to free prescriptions. visit the following website for further information Care at the Chemist Scheme

The practice is opening times are as follows:

Monday, Wednesday, Friday 8.30am – 6.30pm,   Tuesday, Thursday 7.00am – 6.30pm


If you need urgent medical advice or treatment when the Practice is closed please call: 111 or visit 111 Help

Practice Nurse Appointments

We have two practice nurses offering the full range of chronic disease management, health promotion and well person services. 


If you cannot attend an appointment for any reason, please let us know as soon as possible so that we can offer the appointment to another patient. Patients who do not attend three appointments over 6 months (or if  the patient does not attend appointments more frequently), will be written to.  They will be advised that this behaviour is unacceptable and, should it continue, the patient may be removed from the list.  If a patient has genuine reasons why they have been unable to attend their appointments, this will be always be considered.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website